Name:
Pearson Professional Center
Center:
Pearson VUE
City:
Honolulu
State:
HI
SDN Rating:
Google Rating:
Yelp Rating:
Address:
1441 Kapiolani Blvd #204, Honolulu, HI 96814
Google Reviews
by Jennifer Han
on 12/20/2022
The old lady staff did not know a thing about testing. When I wanted to be assisted out for my scheduled break, she did not read my screen and just assumed that I had trouble going to the next page (why assume in the first place) and clicked “continue,” so I had to sit there for 4 straight hours for 4 subtests without taking any break. Also, she kept on interrupting during the test saying that mine does not have a scheduled break built into it so I can take an unscheduled break while the time is running when I just saw on my screen that said I had 15 minutes of break starting now. It was literally counting down the time when she clicked without reading. At the end, she was talking about my filing a claim but what is her intention and what is the use? I was so flustered that I made no comments but I should really have pointed out to her what important message that she missed on the screen and how she wasted my precious time and opportunity for which I had taken a flight all the way from where I live. I came to Hawaii just for the test!!!
by Shoo Baby
on 09/28/2021
I had an exam scheduled but was not informed until the day I arrived for my exam that it was cancelled. Despite the fact that I paid for and scheduled the test 3 months in advance, it was cancelled and no one bothered to professionally inform me. Gee the receptionist there was great at trying to assist me. However Dallon the proctor was of no help and more discouraging than anything. He was sure to let me know what I couldn't do and less interested in problem resolution. Dallon get more training on your customer service skills.
by Kendrick Smith
on 01/10/2022
On the day of the test, the computer assigned to me crashed only 30 minute after start of test. The clerk gave me a case number and I was notified by automated email that I failed. The customer service cannot help since only the American staff can make decisions. However, there is no American customer service. They should be ashamed by the high degree of requirements they request and lowest professionalism exhibited. Third world countries would be envious to learn Pearson Vue is worse than them.
by Nathan Page (Broker Realtor)
on 03/01/2023
So much better than PSI. Too bad you don’t get a choice.
by 류인형
on 08/11/2021
Pearson Professional Center is not the name of the building. And there is no street sign of the center at all.
Find Ala Moana Building instead. At present(in 2021) Bank of Hawaii is on the 1st floor of the building.
Pearson Professional Center is located on the 2nd floor of the building.
Its room number is 204.
Good luck for your exam!
Yelp Reviews
by Jessica D.
on 12/27/2024
Staff was professional and pleasant. Overall, I had a good experience. The signage on the door was confusing because it says "Do not enter". But as long as...
by Khierstin G.
on 08/20/2023
Thank you to all the previous yelp reviews I read prior to coming here, you guys were very helpful!
I'm going to be honest here, if you're planning on...
by Michelle R.
on 05/19/2023
I've been here a few times now and the staff here are all super duper professional and awesome! :) Mahalo to you guys! Y'all really make the whole testing...