Name:
Pearson Professional Center
Center:
Pearson VUE
City:
New York
State:
NY
SDN Rating:
Google Rating:
Yelp Rating:
Address:
100 William St #1200, New York, NY 10038
Google Reviews
by Martin V.
on 04/29/2022
Let me break down what's to expect because I had no idea myself: whatever your exam will be, you will walk into a waiting room packed with many people (much like a DMV) so arrive early. The staff does not greet you so you must be assertive and disclose your purpose upon approaching the desk. They will present you testing rules which basically spells "no cheating" with a locker key w/ number. The key will open a foot locker used to store small items (making it difficult for the winter). Once your key number is called, you will be asked if the rules make sense & then you will be asked to remove jacket for a photo. The photo will serve as your ID for the test along with your palm prints. Once you are fully registered, the exam will start once you sit down so used the time prior to get situated such as restroom use. When you arrive at the testing room, a prompter will ask you to pat yourself down and then you will be registered to test. Your exam may include "a break" depending on the exam however you are given the opportunity to use the bathroom or consume water during the exam but cannot leave the building entirely. If you leave for a break, you will be asked to identify using your ID and palms. No materials are allowed in the testing center expect key & ID. I give it 3 stars because the test prompter was actually very polite and wished me luck, the reception staff need training in hospitality. Not everyone takes a standardized test everyday.
by Alicia
on 02/04/2021
The staff in the back of the testing center were very nice, respectful and took their time explaining everything about the exam in a professional matter. The little girl at the front desk check-in needs to tone her little funky attitude down, stop rushing people and learn to respect others. She’s no better than anyone else thinking she can talk to you a certain way. She needs to go back to school and learn about professionalism and respect towards others.
by SD AL
on 07/04/2018
Pearson really needs to consider changing the people in the front desk. I was taking an exam out of the country of my citizenship. The day before the exam I went to my country consulate to extend my passport. There was a typo in the renewal date made by the consulate's employee ,but the passport is still valid. The called the program coordinator ,and he said it is fine. However they insisted that i should not take the exam. Too bad for them they just front desk employees that can not make this decision. I traveled 15 hours to take this exam with hours of preparation. They did even no regards in that with me telling them. I entered the testing center really nervous and frustrated. I had to calm myself down in order to do well in the test. The moral of the story is i understand you are following rules but you have to be professional delivering bad news to people,and help if the matter is not big mistake you never know you might be in my shoes one day!!!
by Sara Schapiro
on 09/13/2015
The staff was very nice and efficient. It can get confusing when you first walk in as to what's expected of you. Basically, grab a number, walk up to the front desk, get your rules sheet, wait for your number to be called... I found the staff to be completely friends and not intimidating compared to other testing centers I've been to.
by Samir Rao Desai
on 08/31/2013
In comparison to my other testing experience (at another Pearson testing center), this was stressful, disorganized, and incredibly dissatisfying. I have approached this review from the perspective that it is a testing center and can only be so good, but this place failed on almost every level. Getting into the testing center, there was no air conditioning, very few directions, and a pretty disorganized staff. I had no idea what I was supposed to do with my belongings, where I could register, and what exactly was keeping me from testing. The initial staff were rude and dismissive, and few people in the center knew what was going on. I ended up taking the test far later than expected which delayed everything else which was also unfortunate.
The only redeeming aspect was that the actual testing staff was pretty nice and helpful. They did a little bit to reduce stress although not enough to eliminate the vibe the place gave off. All in all, though the testing experience ended up being positive, the place did almost everything to stop that from happening.
Yelp Reviews
by Shana H.
on 08/18/2019
They are quick and efficient with their check in process. Enter the lobby at 100 William Street into a building that's located near many subway trains. Once...
by Elyd C.
on 12/02/2018
Going through TSA is probably more pleasant than taking a test at Pearson testing centers. Monitored testing should not require treating a test-taker like...
by Faith Z.
on 11/01/2018
I had a good experience at the Hanson Place location,
in downtown Brooklyn. The staff was friendly and helpful.
They made a stressful event as bearable as...
by Jenny C.
on 09/08/2016
For anyone taking their exams, stepping into a test center is nerve wracking. This place was bigger than other Pearson's with a small number of staff. The...