Name:
Pearson Professional Center
Center:
Pearson VUE
City:
Lexington
State:
KY
SDN Rating:
Google Rating:
Address:
2720 Old Rosebud Rd UNIT 180, Lexington, KY 40509
Google Reviews
by M B
on 12/29/2022
Drove a long way for a test I didn’t get to take because of technical issues. Took them a long time to resolve the technical issue, which seems odd for a company this size. Tried to wait it out but decided to finally leave because I didn’t want to waste my whole day for them to figure it out. They probably outsource their IT to an incompetent company or something. Rescheduled and took the exam at a later date. No complaints there, but the positive experience was not enough to overcome the negative first impression and wasted time/gas money.
by Emily Bailey
on 01/15/2021
They were closed due to illness, which I get. What I dont get is why they couldn't notify their customers more than 2 hours before the scheduled exam. If we are required to give a 24 hour notice before rescheduling, they should be too. Because of this lack of professional courtesy I had to be on the phone for over an hour trying to reschedule my test because I had to reschedule in under the 24 hour window, which meant that the website was trying to charge me the cost of the exam for rescheduling. There were people who were already there who had driven from out of state and never received any notification. If they are going to be closing, the least they could do is call the people who were already scheduled, dont email on such short notice.
by Peter Akpunonu
on 11/06/2018
Hard to be excited about a testing center but it was quiet and the staff was very professional.
by Mamie Ivey
on 08/04/2018
Took my BOC here very professional and nice staff. My check-in when smooth.
by Lawrence Hennigan
on 06/14/2017
Very professional testing center, staff was friendly and helpful.