I have never seen an unfriendly place and people like this before. The lady receptionist acts as if the tests are the beginning and end if the world. What the heck is she thinking about being so rude, can't even exchange simple greetings with a smile in her face. She didn't even allow me 5 minutes to sit on "her" chair when I arrived to pick up my daughter who had been testing for almost 4 hours. She needs training on customer service. If you can don't schedule any test there, try somewhere else. It's a horrible, unfriendly place!