The staff is nice. The office was clean every time I went. They offer multiple services like testing and fingerprints. The main drawbacks are location, lack of staff, and having to go outside to read policies. Every time I go there, they make me go back outside for a couple minutes to read their Corona policies that they have taped to front door. I understand the need to be careful but they don't seem to understand it's winter. They have a limited staff so wait times can be long and sometimes no one answers the phone during certain hours of the day. The location isn't near anything. Uber drivers are often confused on how to get there.