Rude staff, you can hear staff talk while taking the test. The headphones they provide doesn't work, imagine how loud they are! they ask you wave your hand if you need anything, but no one response when you do, the test place is super cold, dark, and small. Can't believe how they are qualified for a Pearson test center. This place definitely needs improvement and remodeling for a better test center. No available times, and always full.