Instructions for my 8am exam said to arrive 30 minutes early. I arrived at 7:30am to find the door was locked and the lights were off. One young employee who didn’t have a key was waiting along with the rest of us.
Someone came by at 7:45 and then they realized there was no power to the testing center. At this point, they did communicate with all the examinees and did reassure us that they were working on it, but I was annoyed that no one was in the office earlier to sort these issues out BEFORE the examinees were supposed to arrive. My four hour exam was delayed over an hour and this added stress was completely unnecessary on an already stressful day.