Name:
Prometric
Center:
Prometric
City:
Atlanta
State:
GA
SDN Rating:
Google Rating:
Yelp Rating:
Address:
5909 Peachtree Dunwoody Rd, Atlanta, GA 30328
Google Reviews
by Tariq Islam
on 10/18/2022
Better than the nearby Pearson Center wish all my exams were here.
Other comments say what need to be said about processing. Personally, the staff is accommodating.
The biggest thing for me is they create a stress-free environment right before the exam and are very professional and accommodating if there is a processing error.
I’m onto 15+ standardized test in my career so im generally unaffected by environment and have seen processing errors, unexpected test center closures, etc. With that said, and having been to many test centers in the past that stress people out, especially first time standardized test takers.
I applaud this location, because that can make a difference for someone with exam anxiety.
by Farbod Zahedi Tajrishi
on 03/27/2023
I scheduled a very important exam (9-hour exam requiring months of prep) here. On the day of the exam, the center canceled my exam along with some 30 other applicants' (we were all there standing in line ready to take the exam!) at 8:30 am without any prior notice because they only had 2 certified staff members who both called in sick.
Yes it's that ridiculous! But the worst part was that they didn't do ANYTHING to reschedule our exams and simply sent us an email instructing us to go to the Prometric website and reschedule there, not caring at all about the people who had prepared mentally for their exams and all the trouble that comes with rescheduling (work, accommodation, transport, etc.)
Horrible management and absolutely irresponsible. I simply picked this center because it was closer to where I live but would recommend against scheduling any important tests here.
by Becca Takle
on 09/19/2022
I've taken two different tests here in the last week. I thought I'd share a few notes to help others to know what to expect.
- There are several parking garages right next to the building, I didn't have any issues finding parking.
- I arrived 45 minutes before the start time of my exams (the GACE for Special Education and the Praxis for Special Education) and was allowed to start early both times.
- They have lockers inside Prometric and they give you a key to put your personal belongings in during your test.
- You are only allowed to keep your ID and your locker key on your person. Everything else goes in your locker. Depending on which exam you take, you may have a break and you may or may not be allowed to access your locker during your break. I was allowed to get water and a snack out of my locker during my break but had to go to the lobby of the building to eat/drink. I wasn't allowed to exit the building.
- The staff was kind and professional. They had me turn out my pockets, they looked at my wrists and had me raise my pants legs an inch to look at my ankles, and had me take off my glasses to examine them. They waved a metal detector wand in front and back of my body, but they didn't touch me.
- There are a couple different test rooms full of computers in little cubbies. The staff brings people in and out of the rooms, as other people are there taking any number of exams at all times. When I went on a Thursday at 7:45 AM I was the first one there. I went again on a Monday at 12:45 PM and there were many others already testing, but I only had to wait for 2 people to be cleared to start before me.
- Staff was quick and efficient. Follow their directions.
- They give you scratch paper and pencils (although this depends on the exam you are taking. I saw them give one woman sheet protector graph paper and dry erase markers). They will not give you more scratch paper unless you have filled all the space on all sides of the scratch paper.
- If you need a break during your test, you are to stand up and raise your hand and make eye contact through the window at the testing proctor. They will give you a hand motion wave when it's ok for you to come out of the room. Same procedure for when you are done with your test.
- There was some noise in the testing room from other people's computers (mouse clicking, keyboard typing) but they provide everyone with headphones to wear to drown out the noise. I did hear a little bit of noise from outside the testing area as the staff processed other people, but it was pretty minimal and not very loud.
I hope this helps. Best of luck, and happy testing!
by Veggie Sub
on 10/12/2022
This is a very unprofessional and stressful location to take your important exam. The computers are absolute garbage and the employees are discriminatory and rude. The building is very nice and the bathrooms are clean.
by BHAKTI PATEL
on 03/25/2023
I would give this location ZERO stars if I could. I had my exam scheduled at 8:30 this morning along with 50 other candidates. We were all waiting in line, locked out of the room till 8:00. The person in charge did not have the key nor access to start the tests or check in process. Her co worker called in sick the morning of. Their second co worker was in the ER the morning of too or so we were told. Their back up personel did not show up. Their manager was in Canada.
All in all, we were given NO heads up and several people had travelled from near and far to take their respective exams. We still haven't received our refund for the exam nor a reschedule notice.
You may have a good experience on other days if you get lucky but this place is a hit or miss. If you have other availability, go there! DO NOT USE THIS LOCATION.
Yelp Reviews
by Patrick A.
on 09/20/2024
The testing center could not give me my test because of "connection issues." The issues had been ongoing since the day before, but I never received notice...
by Kathy L.
on 12/23/2021
Prometric has the most pathetic call center service IN THE WORLD and I am not young. Completely incompetent online system, bad connection, customer service...
by Katie V.
on 03/15/2019
I feel inclined to give this place a good review since there are some bad ones here. The staff was super friendly and competent at my latest appointment....
by Amelia R.
on 03/05/2019
I get it. You have an exam - awful. But do what you gotta do right? This prometric site was okay, not great, but not the worst either. I was taking an exam...