Pearson employees were nice, though check in seems to usually be 10 minutes or more. When you arrive, if the doors seem locked just push the button to the left (there was a sign). Pearson is on the 3rd floor of the Hopes Vision building. After using the elevator, just go to the right & follow the sign on the wall.
If you have a test here, come at least 10-20min early! And don't come more than 30 minutes late. Even if you arrive 31 minutes late, they won't let you take your test. For attire, you can't bring hair clips, bulky hair ties, or bulky jackets into the testing area.
Lastly, I've been here a few times - Randy is great!