Name:
Prometric
Center:
Prometric
City:
San Diego
State:
CA
SDN Rating:
Google Rating:
Address:
5075 Shoreham Pl, San Diego, CA 92122
Google Reviews
by Sam Chase
on 11/11/2022
Rescheduled a test the night before after their customer service line closed. Causing a great deal of hardship to find a new test as it is a full day test.
by Megan Graff
on 07/25/2022
Rescheduled my exam with no notice and has no availability for the days I need. The star is for the helpful staff that was there day of the test, but the company deserves none
by Andrew Padilla
on 11/08/2017
Website has been down for almost 2 weeks, was told to call and speak with customer service but the phone # is an automated message system. Once navigating through all the selections it tells you to go to the website for assistance!! After several tries I was able to reach the registry for the exam I am trying to schedule but the automated message says to call back between the hours of 7am-6pm because they were closed. It is 1:30pm PST during the week. I cannot stand systems that were designed to simplify a process only when it makes it more complicated and frustrating. Not to mention i had to hold for almost an hour to go another route to speak with someone just to confirm an appointment time. I have a busy work schedule and this was ridiculous.
by Emma Claire
on 10/05/2019
We were told we could arrive as early as 6:30 for a 7:30 exam and get started as soon as we checked in. They didn’t even unlock the front doors until after 7.
by Erik Andrew
on 05/01/2021
Customer service is GREAT, but the software and customer support outside of the location is the worst. Spend more money on your software and on-call support.