I took the Toefl test at this center today and I haven’t stopped crying. First, we were given pencils instead of pens. Secondly, the staff were nonchalant. I signaled for more than 5 minutes to get my scratch paper replaced because I had exhausted the one with me. The officials didn’t respond, hence I was unable to take notes for my last two listening sessions. This affected my listening scores so badly. I wish I could report this issue.