Name:
Prometric Test Center
Center:
Prometric
City:
Tampa
State:
FL
SDN Rating:
Google Rating:
Address:
5410 Mariner St Ste 110, Tampa, FL 33609
Google Reviews
by Matthew
on 01/23/2023
The staff were all very friendly. The testing center itself was a comfortable temperature and clean inside. The bathrooms were really gross and looked like they never get cleaned.
by Betty Saybe
on 04/23/2021
I had a pleasant experience here. They called to confirm the day before and also gave me a courtesy call the day of my national exam to let me know that my reserved cubicle had been vacated early so I could start my exam earlier if I wanted. Everyone was friendly and professional to me and to everyone else I saw being checked in. My cubicle was disinfected before I sat down and they provide headphones so you can block out any noise. So I would recommend this location unlike other reviewers because the 3 ladies I dealt with were all very pleasant.
by Connor Hatch
on 06/30/2021
Went in today to take a financial mathematics exams. I've spent about 200 hours over the past two months studying for this exam which is very math intensive and timed at 3 hours, the time crunch is another major part of my exam. Everything went smoothly up until about the 3rd question of my exam.
At that point an ACTUAL jack hammer in the room across from of us started pounding at something. I raised my hand and asked for them to stop the noise. They said they weren't able to, and when I asked if I was able to reschedule and what would happen to my exam score if I did they were unable to advise me further than calling customer service. This is a problem because my test does not allow breaks or cell phone use. I had to make the decision, without knowing what would happen with my score or whether, to leave my test then and call customer support. I was unsure whether I would be allowed to resit this exam.
I believe the way this center handled this was incredibly unprofessional. To begin with, their should not have been construction while exams were underway. Additionally, they should have told me the construction was creating a lot of excess noise in the test room and offered me an opportunity to reschedule before beginning my exam, both for my sake and the integrity of the exam. After that, they should have been able to provide me enough information during my exam to make an educated decision about whether to end my exam now or complete it, but they were unable to provide any information except for call customer service, which I couldn't do.
by Josh
on 01/16/2021
I am giving this a 2 because some of the staff was nice and things went smoothly with the exception of the manager Kevin. Kevin is a harasser, I was told twice to put my mask on properly when I was wearing my mask properly (above my nose and covering my face). Kevin even came into the room and interrupted everyones exam in order to tell me that my mask was not on properly and that he would send me home if it was not covering my entire nose. He also harassed another woman that was trying to put her stuff away in a locker. Very unprofessional, disrespectful and abuse of power. If I have the option, I will tell anyone and everyone to take their exam somewhere else and will never take an exam here again, if given the choice.
by Trinity L
on 08/15/2021
Went here to take the DAT and the service from the employees was amazing! Joselyn and Kevin were both very informative and helpful throughout my time there. The power did go off momentarily but they both worked very hard to make sure the exams were still good to go after that. Great experience!