Name:
Prometric Test Center
Center:
Prometric
City:
Longwood
State:
FL
SDN Rating:
Google Rating:
Yelp Rating:
Address:
2170 W State Rd 434 #460, Longwood, FL 32779
Google Reviews
by Shelley Holmbeck
on 02/21/2023
Unbelievable . They sent me an email at 2am the morning of the test to cancel it on me, and then charged me another $30 to reschedule. And you can't get hold of anyone in customer service. What an absolute scam.
by Trevor Renson
on 09/03/2021
I arrived 5 minutes before my 8am time slot. That put me in a position where I was waiting in a long line to get checked in. The lady working check-in was obviously overwhelmed, and they could probably use an extra helping hands during the insane check-in rush. I was told that the same thing happens from 11:45-12:15. A lot of the stress and some of the delays could have been alleviated with BETTER INSTRUCTIONS IN THE EMAIL.
by A J
on 03/30/2019
This center definitely needs help and wondering how it never got escalated! Is anyone that has the power listening or reading the reviews?
1. It's a normal tendency for candidates to arrive early in order to avoid the long line and reduce the check-in anxiety! Test time is 8AM and the main door to the building was not opened until 7:45AM and there is a long line for check-in with one lady at the front desk giving instructions like a PT master. Actual test started pretty late around 8:15 or later (no idea as the watch was taken away too) after a lot of anxieties! Is this not a professional test center? Don't we need to "respect other people's time"? The lady at the front desk was not taking help from other people in the office that were nice to offer help! I can name the person, but due to decency refrain from doing so.
2. We had nothing on us except for our clothing. Yes, even a thin chain and ear ring had been asked to be removed, though it was not given in the instructions sent via email! We are given a scrap paper and two pencils. What is the necessity to take away our first scrap paper to give us the second one? I wanted to avoid a situation when I run out of paper and then get up to ask for a new one at the last minute when the lady might take another 2 or more minutes to arrive at my seat! It did happen and I couldn’t answer few questions because the lady was late to bring the next paper. I got distracted from listening to the reading passage too! Disappointing experience!
It was very clearly visible from the two ladies’ demonstrated behavior that, they were perfectly stressed out and couldn’t match up with the requests! Either they need to add more staff or reduce allocating so many candidates per time slot! Is it because this is the only location in the central Florida area and candidates have no option but to go through this experience?
by Jojo
on 08/20/2020
The staff are super friendly, I took my other exams in Dallas and none of the test center staff were like staff in this center. They smile and make you feel comfortable, the only thing is the rest room is a little farm from the center, you have to go all down thought the hallway to get there.
by Jennifer Tischler
on 01/12/2019
Our experience was professional and polite. The ladies we worked with, Terry and Carmella are excellent. They know their information and kindly help get anything additional. I’ve already recommended them and the center to a friend to schedule her GRE.
Yelp Reviews
by Rod H.
on 08/04/2023
Great testing center. The sent instructions to be there 30 minutes early and even though I was 45 minutes early they allowed me to start my test. Once I...
by Sarah P.
on 07/27/2023
Good experience with Prometrics! I had to complete a licensing exam and Prometrics had online FAQs to know what to expect day-of. It was very straight...
by Kiamiah S.
on 07/16/2023
Went to suite 410, they have the prometric testing center. Everyone in the testing center is usually friendly. I've gone here twice for a test.
They have...
by Constant M.
on 09/28/2021
My first encounter of this professional testing center was on Friday the 13th in March 2020. I was taking both my USMLE Step 1 & Step 2 exams on a...