First, I have waited before over a hour past my time that scheduled to test. Second, they have messed up and placed other people testing before others because they didn't see the times scheduled for each test. They would apologize because they do not have any computers left, but still other people have wait for a computer for over a hour because they messed up. Third, if you are thirty minutes late then they will cancel your exam and you lost over $100 to take that exam. They have no idea about LIFE on your side but your expected to take their nonsense.