I was supposed to take an exam on February 15, 2021 at 12:30PM. I called 18 times the morning of the exam to verify that they were open, yet no one answered. Additionally, I checked the ProMetric website for a list of closures on February 15th, and they were not on the list. When I showed up at 12:15PM prior to my exam, all doors were locked and no one was inside the testing center. I did not receive a voicemail nor did I receive an email notifying me that the testing center was closed. I would strongly advise avoiding this testing center in the future as they are models of what it means to communicate very poorly.