I have NOT had good experiences at other prometrics.. but this one?! They were engaging, supportive, treated me like I am an adult, bathroom was close, temperature was fine, check and out process was simple and fast, no noise ( i did wear my soft foams) which i was concerned about it since its in a city center. Its a small center which was great. I think you have to pay for parking ( I had someone drop me) but that's the only con, its worth your piece of mind.