Kevin, the manager, and Joel's front desk have HORRIBLE customers. I arrived on time for my exam review, but they informed me I could not take the test because I was supposed to arrive 30 minutes early to be checked in. Joel allowed a lady behind me to take the test 2 hours before. They did not apologize or try to troubleshoot. I will definitely choose another location for my review. Kevin and Joel had the worst energy someone would want before an examination.