Name:
Prometric Testing Center
Center:
Prometric
City:
Grand Rapids
State:
MI
SDN Rating:
Google Rating:
Yelp Rating:
Address:
3910 Burton St SE #101, Grand Rapids, MI 49546
Google Reviews
by Noah Marckwardt
on 04/03/2023
Took my first test here today was a little skeptical with all the negative reviews. Waiting room is small but all the employees were nice and helpful! Email says to get in 30mins prior for exam I had to take so I got there about 45mins early and started my test a little early which was nice. Didn't have to wait long at all. Overall pleased with this visit I will be back to take a few more exams.
by Megan Burcham
on 02/02/2023
Tiny, not enough waiting or break space or bathrooms. Staff are not only rude but also racist. Staff insisted arrival time was earlier and I read them the entire email and they told me I was wrong. Check in is horribly slow and even getting there early you will probably start your test late.
by Dalton Crabtree
on 10/18/2019
It’s a testing center and the staff is fine. If you have issues with their attitude toward preventing cheating then you need to realize it’s their job. Literally show up, put your stuff in a locker, take your test, and leave. It’s not rocket science
by ryan ladere
on 08/13/2021
Third time rescheduling. They have almost no staff, the phone numbers keep you on hold indefinitely, takes weeks to reschedule and they lock your access key for a week after they cancel on you. They wait until you show up to tell you that you're not gonna get to take your exam. I signed up for four CPA exams within 6 months and now I have 4 months to take them all. I doubt I'll get to sit for two at this rate. I don't think it's possible to get any worse unless they refuse to extend my testing time window or refund me. If I can't get certified only because the dedicated testing facilities are unreliable, it might be time to talk to legal council. There's literally no other way to schedule with a different organization. I'm not sure what the parameters of a class action lawsuit might be but it might be worth the study. What else would I study for anyway?
by Ty Rock
on 07/31/2021
Terrible testing agency, been here 5+ times and did not have issues. Upon my latest visit, I was told to get here at 7:30am with a test time at 8am. I did not get in just to process my identity until 8:30. I was then asked if my hearing aids were Bluetooth, they are hearing aids, I wore them every single time and had no issues. I was then asked to step aside for another 30 minutes while the boss made a decision. I was asked to take them out or can’t take the test. For me to take them out would have been such a big deal that would have been a major change in surroundings that would have been a distraction. I tried to tell the one person working that I had them in with no issues the previous times but to no change in empathy or professionalism. On top of the really inefficient bookkeeping and lack of time management, I was disappointed that I was singled out due to being hard of hearing and not allowed to take a test. Wouldn’t recommend here to anyone because it’s a waste of your time.
Yelp Reviews
by Julian J.
on 07/30/2024
I tested here for usmle step1. I do not recommend if you are sensitive to noise because i could hear the lawn mowers outside and the students near me...