The ladies working were friendly the day of my test, however after numerous glitches with my exam (not their fault); Prometric decided to cancel my exam and re-schedule. I was told I would hear back in 24-48 hours with a resolved exam. Its been over a month now and after numerous attempts every week to get ahold of anybody here I have not received a phone call, email, anything. Nobody will call me back. I have a certification that's going to lapse all because nobody here could simply return my calls.