Reviews of Pearson VUE Test Center - Concord, NH

by Matthew Wootten

on 05/04/2022

Great location, very friendly and professional staff that walk you through everything step by step. It was a busy morning and even though I arrived 20min early I didn't get in front of the computer to test until 15 after my appointment start time. Check-in was smooth and they sanitized thoroughly between customers. Sound canceling head phones were offered and they were comfortable. Computer ran normally. I didn't notice any lagging between questions or long load times. The chair was comfortable. Even though they were almost full I felt like I was by myself, very good setup.

by Kaitlin Fosse

on 12/06/2020

Employees were helpful and professional during the 2 exams I took here. While you have to pay for parking (card/coin/app), it is close and convenient. It was a little challenging to find the entrance to the building the first time, so I've added some photos to help others find it more easily.

by Joseph

on 08/26/2021

Order of details below: entering the building, monitor type, headphone/earplug type, slow computers, locker size/bathroom distance, room temp/allowed attire Testing proctors were great, super helpful. Something's up with the doors/elevator locking, but the proctors get there fairly early so don't be afraid to call. Parking was free on the weekends which saved some time. Monitors are probably 24" if I'm guessing right, I believe they were ViewSonic VA2459 but obviously wasn't spending my time measuring the monitor on test day, the stand just looks similar and I know it was smaller than 27" but decently bigger than 22" Headphones were 3M peltors, although I believe they said they also had Howard leights of some sort. During the pandemic, they are putting some type of sterile fabric cover over the muffs, but that doesn't seem to stop the effects of the headphones. HOWEVER, do be aware these headphones use a kind of friction mechanism to adjust height and mine were very worn out (the adjuster, not the rest of the headphones) and so were slipping down if I didn't balance them just right. They were still more comfortable in my opinion than the 3M classic earplugs also provided. Computers were slow, but not as slow as I've heard other center's have been. Depending on your test, there may be a 0.25-0.5 second delay when moving to the next question so factor that into your prep. I'm am fairly certain the computers were at least a decade old, although the tests should be built for that. Lockers were big enough to fit my very full normal size backpack. Bathrooms are like a 30 second walk down the hallway from the testing room. I believe you are allowed to stop by the center and take a look yourself, as long as you don't go into the testing room itself (hence why I am sharing the monitor/headphone details to help others emulate testing conditions). They told me the temperature was 72 F and it definitely felt that way. I wore shorts and a t-shirt but others may prefer something slightly heavier. They said to take on and off your sweatshirt in the testing room, it must have a zipper and it must be left unzipped for sound purposes. They did not allow me to bring in my jacket with a polyester outside as moving my arms would make some noise, so instead I used a fabric sweatshirt. If these conditions change, please write another review! It definitely helps people be more comfortable exam day if they better emulated testing conditions during practice.

by Ashly Stevens

on 08/28/2020

The location was a little tricky to find, so I called the place directly. I was immediately greeted with a warm welcome and reassured that I did not need to worry (which was quite the relief- especially walking around for ten minutes trying to find the place) haha so even before I stepped into the building I was put at ease! The check in process was slightly tedious but Polly (the same woman who answered the phone) made the whole process pretty effortless! Even with all the restrictions due to Covid she was able to go above and beyond with her customer service and it definitely did not go unnoticed. Overall very pleased with the whole experience! Polly is awesome :)

by Ross Connor

on 01/10/2015

The testing center is actually located at 2 Capital Plaza, which is between Warren St and School St. If you enter from Main St you will see "Capital Plaza" in the stone above and (at the time of this review) pass by an Edible Arrangements on the right. You enter the building to the left, and Pearson Professional Center is on the second floor. You will not find the testing center on Capitol St. There is a parking garage adjacent to the building with access from either Warren St or School St.

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