I feel the need to correct the record. While I understand the bad experience that some people had in the past, the ratings will last FOREVER. So if you had a BAD DAY please keep in mind that screeching forth a terrible rating that stays on the Internet in perpetuity may not be helpful to the people who will read the review 6 months, one year, or 6 years from now. SOOOOOO. I had a respectable experience with this Prometric Testing Center. The two individuals working the counter were polite, professional, and friendly. I had a pleasant encounter with the staff and I found parking was readily available. Which is a 3-1/2 star at very least. I am giving a five star rating to try to right ancient wrongs.