Name:
Pearson Professional Center
Center:
Pearson VUE
City:
Renton
State:
WA
SDN Rating:
Google Rating:
Yelp Rating:
Address:
1300 SW 7th St #113, Renton, WA 98057
Google Reviews
by D S
on 08/24/2023
Incredibly friendly staff, comfortable testing center, organized and efficient processes. Shout out especially to Ray and the young woman working during my test. People come into this center with nervousness and anxiety and careers on the line and they made the environment enjoyable through humor and warmth and a general sense of liking what they do and who they work with.
by Annie S
on 09/07/2022
This is the 5th time I have taken a test with Pearson VUE and the second time that I have been sent away without my test results due to "technical error". Taking a test is stressful enough without having to prolong the process. I was told my test results should be emailed within a couple of hours, but it has been 7 hours now and still nothing. Last time it took three days. This is VERY frustrating.
The people that work there are very nice and seemed frustrated with the tech issues as well.
by Marina McBride
on 12/22/2020
I took my proctored exam today from the comfort of my home due to CoVid. I was disgusted by the lack of professional practice. My proctor was late to start my exam, but in the email it made it crystal clear that if I was late I would not get any sort of compensation... yet it’s ok for my proctor to start my exam late after I was there 30 minutes early! That’s one way to start your exam taker off on an anxious and frustrated note. Not to mention my proctor told me, and it’s recorded “sorry we are having technical issues”
The whole exam the proctors were quick to call me out on mutter questions to myself, or turning my face from the screen to pop my neck, or even when I had my hand over my mouth for a brief moment. Now I’m guilty of all that, however when I had issues getting my screen to respond to while watching my timer tick down... it took 10 minutes to get someone to restart my exam. AND THEN!!! When it did, it booted me from reviewing the first half of my exam and moved me directly into my break!! Not only did they start my exam late, and take 10 minutes of my test time due to a lack of response, and boot me from review when the error was already recorded as their technical difficulties, but there is absolutely ZERO way to contact customer service! They can send you emails, but your response for aid is a bit reply that the server does not accept incoming emails.
I’m very frustrated and disappointed that their services were so poor and their customer service aid is basically nonexistent. Absolutely horrible experience.
I’ll be contacting my exam issuer, and requesting my retake at any place but this one.
by Ashley Newcomb
on 03/06/2020
The employees who were there were very nice and efficient in getting me checked in and started on my exam. I was pretty stressed about my exam in general, but the process was stable so it at least didn't add to my stress level. Everything I could have asked for in a testing center.
by Serenity
on 12/26/2018
The lack of information they provide to test takers is astonishing. No personal effects can be taken in to testing rooms, but you don't state where items can be stored while taking the test. Not everyone drives a car and can leave their effects in their vehicle. Zero phone support is available.
Yelp Reviews
by Diana S.
on 02/13/2023
Highly recommend this center for any test you need to take! Every staff member I came in contact with was nice and respectful, helping to make an already...
by Alex H.
on 07/14/2019
Didn't really appreciate the extra sass given by the older male sitting at the front desk.
The other staff were fine and courteous, but would have...
by Teresa M.
on 09/07/2017
The healthcare industry loves its certifications, so I've been around the testing block just a few times. My most recent test experience was at the Renton...