I do not recommend this testing center for your exam if you have the ability to choose another one. This prometric is located in a building and there is always outside noise that disturbs you. There was not good temperature control, and it was hard to breath there.
The staff there did not allow my earplugs, as plugs were connected by a string (in other countries prometric allowed the same earplugs). After my suggestion to cut this string if they were concerned only about it, they said “ok, but we will report you”. LOL.
They also asked me to put a signature for a 3 times as they thought it was not look like my real signature
Prometrics in other countries left much more positive impression.