My experience was overall really good. The center was clean, the staff was professional, and the room was well ventilated and quiet (aside from when people would enter and leave the test room). Testers do have hearing protection to mute the sound, if desired. Additionally, they are taking the necessary steps to keep people safe during COVID. The mark down isn’t for the testing center itself, but the facility that houses the testing center. If you park in their garage, expect to pay about 12 dollars an hour. To me, this is ridiculous, especially since my test was 3 hours long. Testers pay a ton of money to take these tests... you’d think that it would be reimbursed or accounted for if testing there. Again, great overall experience. Do t let the lack of reviews scare you.