Reviews of Pearson VUE Test Center - St. Petersburg, FL

by Donovan Card

on 01/30/2023

Would not pick up the phone, actually hung up on me after the phone rang for 2 minutes. Did not even get a voicemail to answer to.

by Renee White

on 02/17/2022

Many of the people complaining on this site simply don't want to comply with the rules of the testing center. Pearson VUE along with the sponsors of the various exams set out very precise guidelines about what is allowed and what isn't. Testing personnel have to abide by these rules and protocols or risk losing their jobs. If you come to an exam prepared, i.e with the correct, unexpired documentation and any other pertinent items required, you will not be turned away. Furthermore, tests are scheduled throughout the day. So, if a candidate arrives two hours late for a test, it throws out the schedule for the remainder of the day. This means that candidates who are scheduled behind the late candidate now have to wait to do their tests because the late person was too inconsiderate to be on time. Pearson VUE is NOT a scam. It is a large global company. However, if you fail a test, you do have to pay to retake it. If you miss an appointment and do not cancel in time, you do have to pay to reschedule. Even doctors are charging these days for uncancelled and missed appointments. What some people don't seem to realize is that if everyone just didn't show up, the company would lose money because other candidates could have filled those time slots. As to the candidate who said the center wasn't open, either had the wrong date for his test {it happens!] or was at the wrong test center [that happens almost daily!] . Tests are not scheduled for days the testing center is not open PERIOD. Too many candidates do not take the time or make the effort to actually read the email they receive with instructions, addresses, etc. If they did, a lot of hassle could be avoided.

by Max Griendling

on 06/17/2021

Do not use this test location and if you can avoid Pearson altogether, do that instead. Literally scammed out of $40 and it's not even about the money. It's about the disrespect. I went there on the date of my test, arrived early and the door was locked. Even the UPS guy left a sticker on the door because he couldn't get in the building. Checked the front door, back door and side door. Not able to get in, so I left because it was 95 degrees out and I was tired of walking around a locked building. I call to reschedule thinking it'd be a slam dunk refund/reschedule. Nope, Pearson values $40 so much that they are unwilling to help at all. So be it. My bank will charge this back in a heartbeat.

by Julie Nguyen

on 01/19/2022

They really gave me a HARD TIME. The lady basically didn’t let me take my test since I didn’t have a hard copy of an online certificate of completion. They won’t help me print out even though showed them the email. They won’t reschedule or cancel the exam for me. I couldn’t do anything but loosing the money and time and my exam. Period.

by 24 Cine Frames

on 10/11/2019

***** TOTAL SCAM ***** Arrived 9:45am 2.5 hours ahead of time and went with another tester (my friend). I was told that I cannot test on my scheduled day, because of my Driver's license was expired. I had, old passport, USA new voters card, 3 credit cards.... So, I went out and got a new Driver's license within 2.0 hours. Came back and the Parson Vue woman / person was rude and said; appointment time was 11:30 and you need to be 30 min before your test time. 11:45am --- you must leave the testing office; And you need to reschedule for a new date. The testing center had 4-5 open computers and no lines or people waiting. Because my friend was testing, I had to wait 3 hours until done. - Only 1 person came into the testing office (watching and waiting) in that time. I wasn't too upset, but... ---, today.... tried to schedule a new date and NOW have to pay for the test that I did not take !!! *** Total RIPOFF ! $$$$ Beware of this SCAM ! *

Google Reviews