I was supposed to take a test here, that was already paid for, on August 2. I got to the testing site to be told that they had internet issues for the past 5 days so they didn't receive a test for me to take. Guy gave me his number and name to give Pearson Vue for any complications when rescheduling. I made a case that same day with Pearson Vue and they said they just have to wait on the testing site response to verify the issue. It has been 2 weeks tomorrow and there is still NO RESPONSE from the testing site. It's completely unacceptable to take that long for a verification, especially since I've paid for a test I haven't gotten to take yet. I will not be rescheduling at this site.